Presently we have the mandate for the following permanent position with one of the leading WIMAX solutions providers based out of their Malaysian support centre
POSITION : Team Lead for WIMAX support call center CANDIDATE PROFILE:
EDUCATION: B.E / B.Tech EXPERIENCE: 5-8 yrs
Hands-on experience with designing, installing, configuring, and programming WIMAX technologies and RF Management. Experience with computer telephony and call center applications for a medium user base is essential.
Complete understanding and hands on exposure to fault management and providing at least L2 level support to WIMAX setups.
Demonstrated experience in mentoring teams, documentation, SLA adherence
JOB OVERVIEW
As the Call Center WIMAX Support Engineer you will mentor, guide support and lead the Call Center agents to ensure SLA compliance, call logging and escalations to the next level.
If this is of interest please email yr updated resume in DOC format with a recent passport size photograph embedded therein to loadcv @ gmail. Com with “WIMAX”on the subject line in strict confidence and following information in the body of the mail:
Current Location
Contact Telephone No
Passport/ Visa Status
Marital Status:
Current Salary indicating salary and benefits breakup
Expected Salary (in USD / INR)
Notice Period Required:
Total Wimax Experience in yrs:
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