BPO Sales Position at Seattle/ New Delhi for Indian BPO

Presently we have the mandate for the following permanent position with one of the leading US based BPO and Contact Centre clients, who provide high quality customer lifecycle solutions through state-of-the-art facilities in the United States, India, Philippines and the United Kingdom.

Position: Head of Global Sales

Location: Seattle USA / New Delhi, India

Exp Level: 10 years minimum

Nationality: Indian

Domain Exposure: At least 5 years and current in the BPO/ITES vertical

Candidates with good communication skills in Indian languages shall be preferred

Job Overview:

Responsible for new business development and Manage and grow the existing Vertical Grow over the next few years.

Establish and manage new business development program to maximize company growth.

Develop and implement Sales Plans to target, penetrate, qualify, define, propose, close and contract new business revenue for the company

Candidate Profile:

At least 10 years experience in a sales producing role selling to "C"-level executives.

Proven success in selling multi-million dollar, 3-5-7 year contracts for consulting BPO solutions

Should have a excellent understanding of both technology and operational process areas within a customer organization

If this is of interest please email yr updated resume in strict confidence and in DOC format with a recent passport size photograph embedded therein to loadcv @ gmail. Com with “Global BPO Sales”on the subject line

BPO Head of Sales Position at NCR, India

Presently we have the mandate for the following permanent position with one of the leading BPO and Contact Centre clients for their Indian operations

Position: Head of Sales

Location: Within NCR , India

Exp Level: 10 years minimum

Domain Exposure: At least 5 years and current in the BPO/ITES vertical

Candidates having front line sales exposure to BPO sales will be preferred

Job Overview:

Complete end to end business cycle

Candidate Profile:

Minimum 5 years in sales function in a top BPO/KPO. Contact center specific experience is mandatory. Prior Sales & client servicing experience is preferred in the IT or related fields. Experience in selling to top management levels

If this is of interest please email yr updated resume in strict confidence and in DOC format with a recent passport size photograph embedded therein to loadcv @ gmail. Com with “Head Sales- BPO ”on the subject line and following information in the body of the mail,

1. Current Location
2. Contact Telephone No
3. Passport/ Visa Status
4. Marital Status:
5. Current Salary indicating salary and benefits breakup
6. Expected Salary (in USD / INR)
7. Notice Period Required:

Financial Auditor for BPO at New Delhi

Presently we have the mandate for the following permanent position with one of the leading US based BPO and Contact Centre clients, who provide high quality customer lifecycle solutions through state-of-the-art facilities in the United States, India, Philippines and the United Kingdom.

 

Position: Financial Auditor

Location: New Delhi, India

Exp Level: 6 years minimum

Nationality: Indian

Domain Exposure: At least 5 years and current in the BPO/IT/ITES vertical. Certified candidates having prior/current experience in the US will be preferred.

 

Job Overview:

 

Identify opportunities for cost savings across functional areas by conducting financial audits and analysis. Effectively communicate to get buy-in for recommendations and proposed solutions

 

Candidate Profile:

 

5 to 7 years as a fiscal analyst and/or financial auditor. Experience in BPO/KPO and/or technology centric environments is a must. Past experience in Big 4 consulting firms is desirable but not necessary. A strong track record effecting significant cost reduction by conducting financial audits and/or fiscal analysis. Ability to understand key business & financial analytics; Knowledge of analytical methods and experience of using analytical tools

 

If this is of interest please email yr updated resume in strict confidence and in DOC format with a recent passport size photograph embedded therein to loadcv @ gmail. Com with “Audit  Manager ”on the subject line and following information in the body of the mail,

 

1. Current Location
2. Contact Telephone No
3. Passport/ Visa Status
4. Marital Status:
5. Current Salary indicating salary and benefits breakup
6. Expected Salary (in USD / INR)
7. Notice Period Required:

Networks Manager for BPO at New Delhi

Presently we have the mandate for the following permanent position with one of the leading US based BPO and Contact Centre clients, who provide high quality customer lifecycle solutions through state-of-the-art facilities in the United States, India, Philippines and the United Kingdom.

 

Position:  Network Engineering Manager

Location: New Delhi, India

Exp Level: 8 years minimum

Nationality: Indian

Domain Exposure: At least 5 years and current in the BPO/IT/ITES vertical. Certified candidates having prior/current experience in the US will be preferred.

 

Job Overview:

 

Management responsibilities for the operation and administration of the company’s internal networks, servers, email, telephony, network security systems. Plan, design, implement, maintain CISCO based corporate network structure primarily around routing; switching; securities etc.

To monitor / optimize n/w performance / usage of links. Establish and enforce best practices for network management, configuration changes, monitoring, patch management and security

L2 troubleshooting and support of the complex enterprise WAN, LAN and Voice networks environment

 

Candidate Profile:

8+ years Networking Infrastructure experience in ITES environment with hands on experience in implementing, optimizing & managing –  Routing / Switching / Security with Cisco equipment (routers, switches, etc.) in a multi-protocol environment. Experience with routing (BGP, OSPF, EIGRP, TCP/IP), Multilayer Switching, Cisco IOS, Cat OS, DNS & Address Management, with Cisco 7200 series router and 6500 CAT switch Experience in Open Source & Windows environment.

 

If this is of interest please email yr updated resume in strict confidence and in DOC format with a recent passport size photograph embedded therein to loadcv @ gmail. Com with “NW Manager ”on the subject line and following information in the body of the mail,

 

1. Current Location
2. Contact Telephone No
3. Passport/ Visa Status
4. Marital Status:
5. Current Salary indicating salary and benefits breakup
6. Expected Salary (in USD / INR)
7. Notice Period Required:

Senior BPO Quality Analyst Position at New Delhi

Presently we have the mandate for the following permanent position with one of the leading US based BPO and Contact Centre clients, who provide high quality customer lifecycle solutions through state-of-the-art facilities in the United States, India, Philippines and the United Kingdom.

 

Position:  Senior Analyst – Program Quality

Location: New Delhi, India

Exp Level: 8 years minimum

Nationality: Indian

Domain Exposure: At least 5 years and current in the BPO/IT/ITES vertical

Candidates having prior/current experience in the US will be preferred

 

Job Overview:

 

To identify opportunities for improvement across all operational and quality metrics by conducting analysis. To Work with operations and program management to implement recommendations/solutions.

 

Candidate Profile:

Minimum 5 years in a BPI or analytics function in a top BPO/KPO. Contact center specific experience is mandatory. Expertise in analytical methods and experience of using analytical tools

 

 

If this is of interest please email yr updated resume in strict confidence and in DOC format with a recent passport size photograph embedded therein to loadcv @ gmail. Com with “BPO Analyst ”on the subject line and following information in the body of the mail,

 

1. Current Location
2. Contact Telephone No
3. Passport/ Visa Status
4. Marital Status:
5. Current Salary indicating salary and benefits breakup
6. Expected Salary (in USD / INR)
7. Notice Period Required:

HR Head for US based ITES client for Pan Asia operations at Delhi

Presently we have the mandate for the following permanent position with one of the leading US based BPO and Contact Centre clients, who provide high quality customer lifecycle solutions through state-of-the-art facilities in the United States, India, Philippines and the United Kingdom. They employ more than 4,000 professionals globally.

 

Position: Head of Human Resources (HR)

Location: New Delhi, India

Exp Level: 15 years minimum

Nationality: Indian

Domain Exposure: At least 8 years and current in the BPO/IT/ITES vertical

Candidates having prior/current experience in the US will be preferred

 

Job Overview:

 

Drive the highest level of ethics and stringent code of conduct with the organization

HR Strategic Planning and Organizational Development Plan for all Company employees

Oversee, design and develop compensation programs that motivate and are validated as competitive in the industry

Lead the development of Best Practices in HR to deliver, attract, motivate and retain of key talent

Develop a leadership plan to build a management pipeline in the company

 

If this is of interest please email yr updated resume in strict confidence and in DOC format with a recent passport size photograph embedded therein to loadcv @ gmail. Com with “HR BPO”on the subject line and following information in the body of the mail,

 

1. Current Location
2. Contact Telephone No
3. Passport/ Visa Status
4. Marital Status:
5. Current Salary indicating salary and benefits breakup
6. Expected Salary (in USD / INR)
7. Notice Period Required:

Team Lead for WIMAX support Call Center for Malaysia

Presently we have the mandate for the following permanent position with one of the leading WIMAX solutions providers based out of their Malaysian support centre

POSITION : Team Lead for WIMAX support call center CANDIDATE PROFILE:

EDUCATION: B.E / B.Tech EXPERIENCE: 5-8 yrs

Hands-on experience with designing, installing, configuring, and programming WIMAX technologies and RF Management. Experience with computer telephony and call center applications for a medium user base is essential.

Complete understanding and hands on exposure to fault management and providing at least L2 level support to WIMAX setups.

Demonstrated experience in mentoring teams, documentation, SLA adherence

JOB OVERVIEW

As the Call Center WIMAX Support Engineer you will mentor, guide support and lead the Call Center agents to ensure SLA compliance, call logging and escalations to the next level.

If this is of interest please email yr updated resume in DOC format with a recent passport size photograph embedded therein to loadcv @ gmail. Com with “WIMAX”on the subject line in strict confidence and following information in the body of the mail:
Current Location
Contact Telephone No
Passport/ Visa Status
Marital Status:
Current Salary indicating salary and benefits breakup
Expected Salary (in USD / INR)
Notice Period Required:
Total Wimax Experience in yrs: